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Resources to support with building digital skills and confidence

We take a look at some of the resources we have available to help you build your digital confidence.

Digital skills are crucial in adult social care because they enhance the quality and efficiency of care delivery. As the sector evolves, digital competence is becoming increasingly important for meeting the growing demands of modern care.

We wanted to put together a roundup resources which can help social care organisations looking to improve their digital abilities.

Digital Skills Framework

The Digital Skills Framework helps adult social care providers and staff build essential digital skills, improving service delivery and care outcomes. It offers guidance, tools, and resources to identify training needs and boost confidence in using technology in care settings.

The framework supports the government commitment in  to provide a ‘comprehensive digital learning offer’ for the adult social care sector. 

Find out more about the framework

Digitising Social Care

The Digitising Social Care website, managed by NHS England and DHSC, provides guidance to support digital innovation in adult social care. This website offers clear, up-to-date advice to help care providers enhance care quality and safety through digital transformation.

Digital Care Hub

The Digital Care Hub offers free information, guidance, and support to help adult social care providers effectively and safely utilise digital technology. As an independent, care provider-led consortium, it collaborates with various stakeholders, including technology suppliers, people drawing on care and support, carers, commissioners, and regulators, to address the sector's diverse needs.

Digital champions

A digital champion is an individual, usually a volunteer, who promotes and shares their knowledge, skills and enthusiasm of digital technology with ​colleagues and / or people drawing on care and support. They’re the ‘go-to’ people for that topic and the first point-of-contact when colleagues require support. ​Digital champions are usually staff members, but can also be within the community and support from the outside-in.

Find out more about the digital champion role.

‘Measuring digital readiness’ tool

The ‘Measuring digital readiness’ tool is a self-assessment which allows you to measure how digital-ready your organisation is.

After completing the assessment by answering questions about your organisation you’ll receive an email report based on your responses, including tailored ‘top tips’ and resources to help you progress.

Digital leadership programme

The digital leadership programme for registered managers and deputy managers supports leaders in adult social care to enhance their digital skills and lead digital transformation in their organisations. It offers tailored learning, tools, and strategies to help leaders drive innovation and improve care through technology.

Find out more about the programme

Digital Skills eLearning

We’ve developed a suite of free-to-access ‘bitesize’ digital skills eLearning modules, in line with the Digital Skills Framework.  The modules are designed to support people working in adult social care to gain knowledge and understanding on how digital, data and technology is used in the sector. 

Find out more about the modules.

Registered manager webinars

Our registered manager webinars are delivered to a live audience and recorded for further viewing whenever is convenient for you. Previous digital themed webinars include:

• Digital Social Care Records
• I wish I knew then what I know now - sharing lessons and learnings from early adopters of digital approaches
• Change management - sharing lessons and learnings from managers leading digital change in their services
• I’m a technophobe, get me out of here – taking the fear out of digital for social care managers
• How can technology support the delivery of care
• Supporting digital leadership in adult social care

Find more support and information on our #BuildingDigitalConfidence landing page.

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