Resources
The practical resources below can help you to strengthen this area of CQC inspection.
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Resource creator: ÔζÊÓƵ
A range of safeguarding-related training is available to purchase from ÔζÊÓƵ’s endorsed learning providers. You can search for quality learning across different parts of the country and find courses to meet your staff needs.
Some learning providers may provide a range of different courses with a safeguarding focus, including:
- an introduction to safeguarding
- safeguarding adults
- safeguarding children
- safeguarding for managers/supervisors.
Date published: April 2023
Resource creator: ÔζÊÓƵ
For those looking to progress into care management, ÔζÊÓƵ has produced an eLearning module looking at key considerations around Safeguarding and mental capacity.
This is part of the wider Introductory modules for managers, eLearning which offers engaging introductions to key topic areas to pique learners’ interest and provide opportunities to reflect, ideas to improve practices, and motivation to learn more.
Based on the Manager Induction Standards, the modules feature up to date content and increased accessibility for learners.
Date published: October 2022
Resource creator: National Institute of Health and Care Excellence (NICE)
This is a short and visually appealing guide for registered managers of care homes, containing key information from the relevant NICE guidance.
Date published: June 2021
Resource creator: National Institute of Health and Care Excellence (NICE)
This is a short and visually appealing guide for registered managers of care homes, containing key information from the relevant NICE guidance.
Date published: April 2021
Resource creator: National Institute of Health and Care Excellence (NICE)
This guideline covers keeping adults in care homes safe from abuse and neglect. It includes potential indicators of abuse and neglect by individuals or organisations, and covers wider safeguarding process . There are recommendations on policy, training, and care home culture, to improve care home staff awareness of safeguarding and ensure people can report concerns when needed.
Date published: February 2021
Resource creator: Social Care Institute of Excellence (scie)
This guide supports implementation of the adult safeguarding aspects of the Care Act 2014 in terms of sharing information at the right time with the right people.
It covers the following:
- why do we need to share adult safeguarding information?
- barriers and solutions
- false perceptions about needing evidence or consent to share safeguarding information
- sharing information to prevent abuse and neglect
- what if a person doesn’t want you to share their information?
- sharing information with carers, family, or friends
- what if a safeguarding partner is reluctant to share information?
- powers or obligations to share information
- what does the law say about sharing information?
Date published: January 2019
Resource creator: ÔζÊÓƵ
This guide aimed at frontline managers can help you to strengthen safeguarding within your organisation. It focusses on:
- understanding the safeguarding adults board
- knowing what CQC inspectors consider to be evidence of effective adult safeguarding
- building local networks, connections, and relationships
- making safeguarding everyone’s business
- sharing learning and experiences of adult safeguarding within your organisation
- Investing in high-quality learning and development around adult safeguarding
- ensuring your service has confident leaders and managers with strong investigation and report writing skills
- setting and maintaining a high standard of record keeping
- keeping up-to-date service improvement plans.
Date published: April 2018
Resource creator: Care Quality Commission (CQC)
This provides clarity about the roles and responsibilities of the key agencies involved in adult safeguarding. It aims to ensure that the right things are done by the right people at the right time, working within their own agency and with partners.
The brief document covers the following:
- what should be achieved through action to safeguard adults?
- putting the person at the centre
- summary of roles and responsibilities for adult safeguarding.
Date published: April 2018
Resource creator: Social Care Institute of Excellence (scie)
Good communication can improve safeguarding. Use these examples of community projects to see how people in residential care are encouraged to look out for each other, and can report any concerns about the safety of individuals.
Date published: April 2018
Resource creator: Care Quality Commission (CQC)
You must tell the CQC about abuse or allegations of abuse concerning a person using your service if the person is affected by abuse or alleged abuse, or if the person is an abuser or alleged abuser.
The information that providers are requested to submit includes:
- provider information
- the allegation
- how the allegation is being managed
- the victims of abuse or alleged abuse
- immediate action taken.
Date published: April 2018
Resource creator: National Institute of Health and Care Excellence (NICE)
NICE maintains a quality standard on services for domestic abuse on adults and young people. It includes statements and measures on:
- asking about domestic violence and abuse
- response to domestic violence and abuse
- referral to specialist services.
The statements are specific and concise and focus on priorities for quality improvement. In particular, please see statements 1, 2 and 3.
Date published: February 2016
Resource creator: Care Quality Commission (CQC)
This statement sets out what safeguarding means for CQC, what our roles and responsibilities are (and are not), and why safeguarding is important.
The statement provides more information from the CQC such as:
- what’s their role in safeguarding?
- how safeguarding relates to the CQC fundamental standards
- how the CQC receives information about safeguarding
- how to report a safeguarding concern.
Date published: July 2015
Resource creator: ÔζÊÓƵ, Skills for Health, Health Education England
All care workers are expected to safeguard children they may come into contact with as part of their adult social care support.
Due to this, the Care Certificate also includes focus on safeguarding children. This free workbook can be used to cover the knowledge learning parts of the Care Certificate. It helps your new workers to understand a range of safeguarding issues including:
- what is child abuse?
- children’s rights
- actions to take when abuse is suspected or alleged
- internet and online social networking risks
- legislation and safeguarding.
For staff more confident with eLearning, a free module from can be used instead.
You can read more about what the Care Certificate should cover here and how this focus can be mapped and signed off here.
Date published: March 2015
Resource creator: ÔζÊÓƵ, Skills for Health, Health Education England
The Care Certificate is the minimum induction that CQC regulated care workers should receive when joining the sector. It combines knowledge learning, practical training, and workplace assessment of competence.
The Care Certificate is the minimum induction that CQC regulated care workers should receive when joining the sector. It combines knowledge learning, practical training, and workplace assessment of competence.
To help employers deliver the Care Certificate, this free workbook can be used to cover the knowledge learning parts. It helps your new workers to understand a range of safeguarding issues including:
- the principles of safeguarding adults
- types of abuse and neglect - signs and indicators
- protecting adults from abuse and neglect
- safeguarding adults reviews
- sources of advice and information
- promoting dignity and rights
- whistleblowing
- legislation.
For staff more confident with eLearning, a free module from can be used instead.
You can read more about what the Care Certificate should cover here and how this focus can be mapped and signed off here.
Date published: March 2015
Resource creator: Social Care Institute of Excellence (scie)
This guide identifies issues that commonly lead to safeguarding referrals from care homes, identifying the underlying causes. Prevention checklists help commissioners and providers work towards a reduction in occurrences​​.
Date published: February 2012
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